Michael Aram, Inc. accepts Visa, MasterCard, Discover, American Express, Apple Pay, and Shop Pay. All prices are in USD.
Upon online approval of your credit card, your order will be processed and your card charged.
Michael Aram, Inc. accepts Visa, MasterCard, Discover, American Express, Apple Pay, and Shop Pay. All prices are in USD.
Upon online approval of your credit card, your order will be processed and your card charged.
Save 7-10% in sales tax when you shop online with Michael Aram except when shipping to California, Georgia, North Carolina, New Jersey, Florida, and New York, where we are required by law to collect sales tax. All taxes are calculated and included in the final price communicated at the end of your order. Michael Aram, Inc. is required by law to declare an accurate value on all shipments.
Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 24-48 hours if the merchandise is in stock; excludes holidays and weekends. In the case of backordered items your shipping invoice will reflect which items are pending and they will be shipped to you as soon as they become available, therefore items ordered together may not always be shipped together.
*Please note: MichaelAram.com will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strikes.
Special Note:
**Free Shipping excludes furniture, lighting, oversized items, special edition, limited edition, and Atelier Collection, Gift Cards, E-Gift Cards and certain shipping destinations.
Suggested Holiday Delivery
Order by the recommended dates below for holiday delivery. *Please note, the dates below are suggested, not guaranteed. MichaelAram.com will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strikes.
During the holiday season, orders have a minimum processing time of 3-7 days.
Delivery Before Thanksgiving | Order Before |
Ground Shipping |
11/12/2020 |
2-Day Shipping |
11/19/2020 |
Overnight Shipping |
11/21/2020 |
Delivery Before Hanukkah | Order Before |
Ground Shipping |
12/01/2020 |
2-Day Shipping |
12/05/2020 |
Overnight Shipping |
12/07/2020 |
Delivery Before Christmas | Order Before |
Ground Shipping |
12/09/2020 |
2-Day Shipping |
12/15/2020 |
Overnight Shipping |
12/19/2020 |
GST & DUTY:
Shipments to Canada may be subject to GST, Duty, and any other fees levied by the country, province or carrier. Unless specifically exempted, the customer will be responsible for these fees upon delivery.
Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 24-48 hours if the merchandise is in stock; excludes holidays and weekends. In the case of backordered items your shipping invoice will reflect which items are pending and they will be shipped to you as soon as they become available, therefore items ordered together may not always be shipped together.
*Please note: MichaelAram.com will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strikes.
Special Note:
**Free Shipping Excludes furniture, lighting, oversized items, special edition, limited edition, and Atelier Collection, Gift Cards, E-Gift Cards and certain shipping destinations.
To place an international order (outside the USA), customers have several available options.
*Please note: MichaelAram.com will not be responsible for delivery delays due to unforeseen circumstances beyond our reasonable control, such as delays due to severe weather, natural disasters or strikes.
**Free Shipping Excludes furniture, lighting, oversized items, special edition, limited edition, and Atelier Collection, Gift Cards, E-Gift Cards and certain shipping destinations.
Once shipped, your order may be tracked using this web site. The tracking number can be retrieved from your order status. Orders must be placed weekdays before 3:00 pm EST if overnight delivery is requested. Weekend and Holiday delivery is not available. Orders placed on weekends will be processed and shipped on Monday/the following business day.
Orders placed on a holiday will be processed and shipped based on our Holiday Delivery Schedule. See here.
If your Michael Aram selection does not entirely meet your satisfaction, we will gladly exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 30 days from the date of delivery. The item(s) you wish to return or exchange must be unused, undamaged, in the original packaging. Item(s) purchased on MichaelAram.com cannot be returned at our Flagship Stores.
Log into your customer account to begin your return/exchange or click the link below. (Online order numbers start with WEB - example: WEB###)
Or, email help@michaelaram.com. A customer service representative will process your return or exchange request and send you a Return Materials Authorization (RMA) number via email.
Unfortunately, since we are processing your order as quickly as possible, we are not able to accommodate order cancellations or modifications.
Michael Aram makes it easy to customize your favorite frame with a memorable photo. Uploading a photo is easier than ever. Whether uploading from your computer, tablet, or phone, know the process is quick and easy.
To learn more, visit our How It Works page.
Treat yourself, or send it to someone else as a gift. After checking out, you’ll receive an email that you can forward to the lucky recipient; or simply keep for yourself!.
Using a gift card is truly easy! Just copy and paste the code you received to your email into the 'gift card' box at checkout.
Here are some additional terms & conditions:
Michael Aram products make the perfect gift. Here are some quick facts to help you when you purchase.
Gift Receipt
Add a Gift Message
Add a Gift Wrapping
Michael Aram has the right to end or modify any promotion at any time. Unless otherwise specified, product prices already reflect discounts and all offers are limited to stock on hand. This offer does not apply to previous purchases, applicable taxes, nor shipping and handling. Offer is valid at MichaelAram.com and Michael Aram Retail stores only.
Aram warrants that merchandise will be free from defects in material or workmanship for a period of one (1) year from shipment by Aram, provided that the merchandise is used as reasonably intended and has not been altered or modified.
This warranty does not apply to the extent that merchandise: (a) has not been handled, maintained or used in accordance with Aram’s instructions or in a reasonable manner, or; (b) has been damaged by accident, negligent or external factors.
Aram merchandise is handcrafted by artisans. Small irregularities in shape, surfaces and finishes are hallmarks of such craftsmanship and are not defects.
LATEST DELIVERY UPDATE
In light of recent developments in the COVID-19 outbreak, we have taken precautionary measures that will affect our stores and fulfillment center.
We are currently experiencing dispatch delays. As such, customers should expect delivery times between 8-10 working days. We aim to resume normal delivery times by early June. We apologize for any inconvenience caused by these measures and hope to resume normal service very soon. We will reassess our position regularly over the coming weeks and provide a further update when the situation improves.
COVID-19 PRECAUTIONARY MEASURES
Dear Customers,
As the COVID-19 pandemic evolves, we’re taking additional measures to protect our employees and customers. The health and safety of the global community is our top priority, and therefore, we have made the decision to take swift action to reduce the impact of the virus.
While our stores are closed, our website continues to stay open. For those looking for a personal touch, our flagship managers are helping clients curate orders via phone and email. Whether you’re looking for design inspiration, helpful suggestions, or just need to hear a friendly voice, our teams are here to make your shopping experience a little less stressful during these unprecedented times.
Additionally, we’re working closely with our staff to ensure their safety while we also fulfill your orders and respond to your needs as quickly as possible.
We’ll continue to monitor the global situation and plan accordingly. We appreciate your support in keeping our community safe.
Our best,
Michael Aram Team
NOTICE: California Proposition 65
Why does Michael Aram include this warning on its products?
We are providing Prop 65 warning labels to inform consumers that the product contains chemicals on the State of California’s Prop 65 list. It does not mean that a product is unsafe. All Michael Aram products meet or exceed the requirements of applicable product performance and safety industry standards, as well as the federal Safe Drinking Water Act. The label simply ensures that Michael Aram is in compliance with the State of California’s Prop 65 law for warning label requirements.
What is California Proposition 65?
In 1986, California voters approved the Safe Drinking Water and Toxic Enforcement Act (known as "Proposition 65"). Proposition 65 is a "Right to Know" statute; its purpose is to make sure people are aware, before they purchase, that the product they come into contact with contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. The statute requires a warning label even if the amount of the chemical is miniscule.
The State of California has listed over 900 chemicals that must be disclosed under Prop 65. The list, which is updated annually, includes a wide variety of chemicals that can be found in many consumer products, such as kitchen utensils, footwear and handbags, exercise equipment, photo and scrapbook albums, luggage, and many other products (even foods and beverages).
Where can I find out more information about Proposition 65?
The State of California provides Proposition 65 information on the Office of Environmental Health Hazard Assessment website.
Due to COVID, phone support is limited.
Customer Support:
help@michaelaram.com
1-646-395-6510
Monday - Friday 9AM - 5PM ET